Privacy Policy

Engage Marketing Ltd, t/a and Salon Solutions


Your privacy is very important to us.  We strive to offer our visitors and customers the many advantages of Internet technology and to provide an interactive and personalised experience.

This Privacy Policy is created to demonstrate our firm commitment to privacy and security. We collect information in different ways from visitors who access the various parts of our services and the network of Web sites and apps accessible through our Service. We use this information primarily to provide a customised experience as you use our services.  


Engage Marketing Ltd trading as and Salon Solutions (hereinafter called “ and SalonSolutions”) respects your privacy. This Privacy Policy sets out how and Salon Solutions collects and processes your personal data when you access and use our Services, including the site and Salon Solutions and our mobile app services. This Privacy Policy also provides certain information that is legally required and lists certain of your rights in relation to your personal data under applicable law from May 2018 to address The General Data Protection Regulation (GDPR).

We may amend this Privacy Policy from time to time. We encourage you to check our Privacy Policy regularly to understand how we may process your Personal Data.  Each time you use our website the currentPrivacy Policy will apply and you should review it each time you visit our website. is a registered trade name 584650 and Salon Solutions is a registered trade name 706643 owned by Engage Marketing Ltd. Registered company number 441773.


2.1. Personal Data

This Privacy Policy relates to data about you and your interaction with our Services. “Personal Data” is information that can be used to identify you, directly or indirectly, alone, or together with other information. Personal Data includes such things as your full name, email address, phone number, precise location, device IDs, and certain cookie and network identifiers. and Salon Solutions collects, uses, and discloses Personal Data as outlined in this Privacy Policy, including to operate and improve the services and our business; for advertising and marketing; and to provide you with products and our services.    However, while this Privacy Policy broadly addresses all types of Personal Data that we may collect, some of the data we describe below may not be considered personal information according to the data protection laws of the jurisdiction in which you reside.  Therefore, you should understand that certain parts of the Privacy Policy will not apply to you depending on the laws of the jurisdiction in which you reside.

2.2. How We Collect Personal Data

  • When you register for an account on our website or mobile app or interact with or utilize our Products or Services.
        We collect Personal Data when you use or interact with our Site and Services, including when you register with us, browse our products online,  or make online bookings or purchases from us. This Personal Data may     include name, address, phone number, username and password, email address and location data.  We do not hold credit card details or bank account details.
  • When you communicate with us or sign up for promotional materials or mobile app offers.
        We collect Personal Data when you communicate with us or sign up to receive promotional materials or information, including email address and phone number and birthdate (optional).
  • When we collect data from third parties or publicly-available sources.
        We may obtain certain data about you from third-party sources to help us provide and improve our services and for marketing and advertising.  We may receive information about you from Third Parties that you have authorised to share such information with us.  
  • When we leverage  and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies.
        We may collect certain Personal Data using cookies and other technologies, such as web beacons, device type and IDs, geolocation, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser     cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalisation, performance/analytics, and advertising. Our Use of Cookies section contains more information and options to control or opt-out of certain data collection or uses.

·       Age of Consent
          We do not knowingly request or collect Personal Data online from individuals under 18 years without prior        verifiable parental consent.  Children under 18 should not provide personal data to us on our website.  


  • 2.3. Information Sharing

        We will share your PersonalData with third parties only in the ways that are described in this PrivacyPolicy:

  • To Affiliates and Partners.
        We may share your Personal Data with affiliates to provide access to our Website, to improve or develop our website, to improve or provide our  services, for marketing purposes, for advertising, and for analytics.
  • To Service Providers and Vendors.
        We may provide your Personal Data to companies that provide services to help us with our business activities. These companies are authorised to use your personal data only as  necessary to provide these services to us, based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • For Advertising and Marketing.
        We may share your Personal Data with advertising and marketing partners for advertising and marketing purposes on and Salon Solutions’s  behalf and on behalf of third parties.
  • Compliance with Legal Obligations.
        We may disclose your Personal Data as required by law, such as to comply with a subpoena or court order or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, to     protect our property, to protect your safety, our safety or the safety of  others; to enforce our Terms & Conditions of Business, this Privacy Policy, and other agreements, fraud prevention or investigation or to respond to a government request.   Where possible & legally permissible we will consult you in advance of such disclosure. We will reject any Third Party requests for Personal Data that are not legally binding.
  • Actual or Contemplated  Sale, Acquisition, or Reorganisation.
        We may disclose your Personal Data to a Third Party in connection with a  contemplated reorganisation or an actual reorganisation of our business,  in connection with financing, a sale, acquisition or other transaction     involving the disposal of all or part of our business or assets, including for permitting the due diligence required to decide whether to proceed with a transaction.
  • Third Parties Authorised by You.

             We will disclose your Personal Data to a third party with your authorisation.



We collect and process your personal data for a variety of different purposes which are set out in further detail below for the purposes of provided you with and improving upon our services, your use of our website and our legitimate business interests as set out below.  If we identify any new purposes outside of the stated purposes listed below, we will update thisPrivacy Policy or provide you with notification as required by applicable law.We need to process certain of your Personal Data to fulfil our contractual obligations to you and to provide you with the Services.

Where we ask for your consent to process your Personal Data, you have the right to withdraw such consent as described in this Privacy Policy. Please note, however, we may be unable to provide you certain Services that require the use of Personal Data.

Please note that even where your consent would otherwise be required, we may nevertheless process yourPersonal Data in accordance with our legitimate interests under applicable law, as described in this Privacy Policy.

  1. For the performance of a contract.
        To perform our contractual obligations to you, including our fulfilling orders or purchases you have made, providing customer service and support, in relation to the provision of the Services, protecting, optimising,     developing or operating our Website or where we need to provide your Personal Data to our service providers related to the provision of the Services.
  2. To comply with legal obligations.
        To comply with our legal obligations and resolving any disputes;
  3. Legitimate Interests.
        Legitimate interests may include:
  • To communicate with you regarding the Services, including to provide you important notices regarding changes to our terms and to address and respond to your requests, inquiries, and complaint.
  • To send you surveys in connection with our Services.
  • To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties.
  • To develop, provide, and improve our Services.
  • To enforce our Terms of Use or this Privacy Policy, or agreements with third parties.

4.         Marketing.

If you consent to the use of your Personal Data for marketing purposes, tick the relevant box situated on the form on which we collect our personal information.  There will always be an Unsubscribe option in all our marketing mails which you can use at any time to unsubscribe from any further email receipt.

You can also delete our mobile application /website bookmarks from your phone and cache records and remove any online bookmarks related to our sites.

You can also let us know by emailing us at or


3.2. Cookies
The Site uses cookies to improve user experience.
A “cookie” is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser overtime and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to recall Personal Data previously indicated by a web user. Most browsers allow you to control cookies, including whether to accept them, and how to remove them. Cookies can remember login information, preferences, and shopping cart contents. Other cookies, often placed by our partners or other third parties, are used for analytics, marketing, or advertising.
Cookies, as well as other tracking technologies, such as HTML5 local storage,Local Shared Objects (such as “Flash” cookies), web beacons, and similar mechanisms, may record information such as Internet domain and host names;Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed.

Cookies used for analytics may use non-Personal Data that is not directly linked to you. We use analytics technologies to improve our Site and Services.

Users are advised that if they wish to deny the use and saving of cookies from the Site on to their computer’s hard drive, they should take necessary steps within their web browser’s settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site. For information on how to disable cookies, refer to your browser’s documentation.


We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you or through obfuscation or through other means. Our use of anonymised data is not restricted by this Privacy Notice.


We will retain yourPersonal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Notice, we will delete your Personal Data from our systems.

Where permissible, we will also delete your Personal Data upon your request, as further described in theData Subject Access, Modification, and Deletion Rights section of this PrivacyNotice.

7. TRANSFER AND STORAGE OF PERSONAL DATA and SalonSolutions and associated Services and systems may be stored on secure servers in Europe and the USA.  Where legally permissible we may collect, use, disclose and other process your Personal Data in countries outside of your country of residence which may have different data protection rules.


If you wish to request access to, rectification, erasure or restriction of your Personal Data, or object to the processing of your personal information please email us at or with proof of identification.  We will response to reasonable requests in accordance with relevant data protection laws.  


We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of Personal Data and against the accidental loss, destruction, or damage of Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data, thus we cannot ensure or warrant the security of any Personal Data you transmit to or store with us and you transfer and store such data at your own risk.  You are also responsible for the security of your Personal Data by taking precautionary measures, such as keeping any account password confidential and using secure wireless connections.  

This Privacy Policy only applies to our Site(s). Our Site(s) or Services may provide a link or otherwise provide access to another website, mobile application, or Internet location (collectively“Third-Party Sites”). We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for Third-PartySites, their content, or any goods or services available through theThird-Party Sites. Our Privacy Policy does not apply to Third-Party Sites, and any data you provide to Third-Party Sites, you provide at your own risk. We encourage you to review the privacy policies of any Third-Party Sites with which you choose to interact.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms & Conditions of business.

We take confidentiality &security of your Personal Data seriously and will not pass on or sell your data to anyone, unless there is a legal reason.